Assalamu'alaikum Wr. Wb.
Kali ini gua bakal share tentang surat komplain (complaint letter) dalam bahasa inggris. Silahkan di "copas" dan dipelajari. Jangan lupa komen ya /^O^\
COMPLAINT
LETTER
Bogor, 23 December
From : Dedy
Hariadi Hafid
To :
Consierce Departement
Dear sir
I as a customer hotels to
thank you for your service.
However, in the interest along with this letter
we would like to say
a few words regarding the delivery
of my goods
Leave all the equipment that I've arrived on 23 December 2014, but the condition of equipment such as a fax machine is not in accordance with what we want, with the following details:
Leave all the equipment that I've arrived on 23 December 2014, but the condition of equipment such as a fax machine is not in accordance with what we want, with the following details:
1 Packaging is damaged so that the machine is dirty.
2. suffered severe fax machine in the front
3 The fax machine come late.
We hope that the fax machine is immediately replaced since meeting process will stop if no fax machine. Similarly, we say in this letter with the intention that the future is not the same thing happen. Thank you for your attention and cooperation of leader of the company.
sincerely
Dedy
Hariadi Hafid
RESPONSE
LETTER
Bogor, 23 December 2014
From :
Consierce Department
To :
Mr.Dedy Hariadi Hafid
Dear sir
Replying to a letter complaining that Mr. Dedy send on 23 December. We as
management Consierce will soon replace all the raw materials to order after we
finished checking team.
We realize that the damage to the raw materials will greatly disrupt the process of the company. However, in order to be understood that our initial conjecture that the damage to the machine caused by damage to the transport pathway causing the package rubbed against the inside of the truck. As for the problem of goods that do not comply with the order is purely our fault. In addition, damage to roads also causes congestion which then led to the delay of the raw material. We will strive to improve our service and as soon as possible to replace the fax machine is broken and not in accordance with the order. We will also strive to be thorough and careful in storing and carrying goods.
For that we all Consierce management apologized for the inconvenience and lack of services that we provide. I hope this incident does not make cooperation that has existed be tenuous.
Similarly, a reply of the complaint that Mr send a few days ago. Thank you for your attention and cooperation.
We realize that the damage to the raw materials will greatly disrupt the process of the company. However, in order to be understood that our initial conjecture that the damage to the machine caused by damage to the transport pathway causing the package rubbed against the inside of the truck. As for the problem of goods that do not comply with the order is purely our fault. In addition, damage to roads also causes congestion which then led to the delay of the raw material. We will strive to improve our service and as soon as possible to replace the fax machine is broken and not in accordance with the order. We will also strive to be thorough and careful in storing and carrying goods.
For that we all Consierce management apologized for the inconvenience and lack of services that we provide. I hope this incident does not make cooperation that has existed be tenuous.
Similarly, a reply of the complaint that Mr send a few days ago. Thank you for your attention and cooperation.
Sincerely
Consierce Manager
27 Mei 2016 pukul 19.01
Sangat membantu dalam mengerjakan tugas kuliah bahasa inggris,terima kasih sukses selalu..
27 September 2016 pukul 21.58
Membantu sekali, thank you :)
17 September 2017 pukul 08.26
saya kopas ya bro..
thank you...